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Where do you ship from? We ship from Hamilton & Toronto, Canada (home of Drizzy 'Champagne Papi' Drake). Please view our shipping policy page for more info.

How long does it take to ship? Orders are packed between 1-3 days and shipping takes between 2-8 days (depending on where you live). For example, if you're in the GTA it'll take 1 day; if you're in Ontario or Quebec it'll take 1-2 days; if you're in BC or another province/state then it may take 2-5 days; if you're in another country it could take 3-8 days.

Is there customer pickup available? If you live in Hamilton or Toronto/Scarborough then you can definitely pickup for free! Please select "Local Pickup" at checkout and/or contact support@kerlbeauty.ca to request a pickup date or inquire more.

Are your ingredients "clean"? Yes, the ingredients used in our products are clean (natural) and in line with Sephora's. These products are formulated without the following banned or restricted ingredients (please see Clean at Sephora landing page for full list of specific restrictions and allowances by category – this is not an exhaustive list):
Acrylates, Aluminum Salts, Animal Musks/Fats/Oils, Benzophenones and related compounds, Butoxyethanol, Butylated hydroxyanisole (BHA), Butylated hydroxytulolene (BHT) under 0.1% , Carbon Black or Black 2, Coal Tar, Ethanolamines, Formaldehyde and Formaldehyde Releasing Agents, Hydroquinone, Lead and Lead Acetate, Mercury + Mercury Compounds (Thimerisol), Methoxyethanol, Methyl Cellosolve, Methylchloroisothiazolinone and Methylisothiazolinone, Mineral Oil, Nanomaterials (restrictions for specific nanomaterials only), Oxybenzone, Parabens, Petrolatum and Parrafin (USP grade only), Phenoxyethanol under 1%, Phthalates, Plastic Microbeads, Polyacrylamide & Acrylamide, Resorcinol, Retinyl Palmitate, Styrene, Sulfates, Talc (no detection of asbestos) , Toluene, Triclosan and Triclocarban, Undisclosed Synthetic Fragrance (under 1% and formulated without Acetaldehyde, Acetone, Acetonitrile, Benzalkonium chloride, BPA, EDTA, Methylene chloride, PTFE, PFOA), 1, 4, Dioxane (ingredients must comply with impurity thresholds), Octinoxate, PFAS compounds, Nitromusks and Polycyclic Musks, Ethoxylated Ingredients (including PEGS or polyethylene glycol must meet contamination limits for 1’4 Dioxane and ethylene oxide), Cyclic Silicones, EDTA and derivatives (allowed if no technical substitute under 0.2%)

What if I don't know what to order for my hair type? Currently working on a quiz to determine your hair type but until then, please use the contact form below for a free consultation :)

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